Data Driven Society

Understanding the Future of Intelligence

 7-MINUTE READ

There is plenty of capability in Artificial Intelligence to enhance living. Humanity has to raise the world education level in times to understand the full potential and to be able to control augmented intelligence. What are the potentials and dangers of artificial mind? This article explores the essence, power, flaws, as well as usage of Artificial Intelligence.

Artificial Intelligence is
more than a Siri

It is time to treat Artificial Intelligence as a part of the strategy for the future. The changes in the process of cooperation and working environment will come sooner than anticipated. AI is soon to become a digital essence that transforms business, customer experience, and even life perception. Already today we see FinTehc sector adopting AI for risk evaluation and customer service. As we have reviewed in the previous article, banks teach machines processes and money flows, as well as risk management.

There are applications where machines act like personal assistance, as it is portrayed in the science-fiction movie "Her". It is a love story of a man and his AI assistant, who is totally devoted to enhancing users life providing 24/7 communication, help, and feedback. AI learns habits of the user and can provide aid better than a human assistant. Artificial Intelligence is providing personalized solutions and customer service so that employees can focus on more complex tasks. Mattermark CEO Danielle Morril is sure that AI is going to improve business processes and seamlessly enter daily life.

Beyond
basic services

For businesses, there are apps to dynamically adjust marketing campaigns to signals from the audience, or apps analyzing customer buying behavior. The latter one is actively developing for companies like Amazon. Imagine a power of hundred of most qualified experts in one hard drive giving you feedback and performing tasks in less than a second. That is the limit of future AI - limitless. Google Inc., Facebook Inc., Amazon and other technology companies continuously expand their cooperation with the leading scientists of machine learning. For example, according to the Wall Street Journal, University of Washington's computer science department has become a headhunters field for Silicon Valley. “There’s a massive battle under way for talent,” said Oren Etzioni, Professor of Computer Science and CEO of the Allen Institute for Artificial Intelligence, “Virtually every professor at the UW computer-science department has been called many times to work at these companies, and frankly it’s a very compelling pitch.”

For businesses, there are apps to dynamically adjust marketing campaigns to signals from the audience, or apps analyzing customer buying behavior. The latter one is actively developing for companies like Amazon. Imagine a power of hundred of most qualified experts in one hard drive giving you feedback and performing tasks in less than a second. That is the limit of future AI - limitless. Google Inc., Facebook Inc., Amazon and other technology companies continuously expand their cooperation with the leading scientists of machine learning. For example, according to the Wall Street Journal, University of Washington's computer science department has become a headhunters field for Silicon Valley. “There’s a massive battle under way for talent,” said Oren Etzioni, Professor of Computer Science and CEO of the Allen Institute for Artificial Intelligence, “Virtually every professor at the UW computer-science department has been called many times to work at these companies, and frankly it’s a very compelling pitch.”

The idea of endless possibilities of AI is so enchanting that the scenario of Artificial Intelligence to take over jobs seems real. In practice, it means that people will have more leisure time and will be willing to diversify their free time. The focus of living for working will switch to looking for the new aim of life. The market for entertainment, education, traveling, wellness will expand drastically. There will be growing demand for intellectual scientific work and creative professions - which cannot be replicated by machines. We will see increased value of self-expression and importance of finding individual talent as the only way to self-fulfillment. The concentration on customer individual needs will one of the main consumer trends of this century.

I am or AI am?

The greatest minds of 21st century expressed their concerns and fears about Artificial Intelligence and robotics in the future. Steven Hawking warns that AI is "either the best or the worst thing, ever to happen to humanity.” The rapid pace of AI development attracted the attention of the leading scientists evolving into a new multi-disciplinary institute at Cambridge, Leverhulme Centre for the Future of Intelligence (LCFI). The aim of the Leverhulme Centre for the Future of Intelligence is "to bring together the best of human intelligence so that we can make the most of machine intelligence." The Institute will research the impact of the AI and develop a path in which the AI will be beneficial to society. This is one of the ways to address and prevent worries about "development of full artificial intelligence spelling the end of the human race." In his speech at the opening ceremony of the Institute, Steven Hawking said: "We spend a great deal of time studying history, which, let’s face it, is mostly the history of stupidity. So it’s a welcome change that people are studying instead the future of intelligence.”

When talking about AI and robotics, the advantage they have over humans and disadvantage at the same time is the absence of emotion. They lack what is called by religion sins: greediness, jealousy, revenge, grievance and other human feelings and characteristics. Also, they lack nervous system - ability to feel pain. Those features trigger human to develop, advance, become better than others, generates competition. As for today, robots have to be ordered, programmed by human, lead to developing itself. According to Professor Edward Frenkel, absence of human features in AI is what will keep humanity safe from robots taking over the world. Using mathematical theorems, Edward proves that human mind cannot be replicated by a machine. Human intuition and occasional mistakes have numerous times moved humanity on the step forward. Some breakthroughs are made by a chance which can be recognizable only by the human mind. The invention of penicillin is a good example. AI can self-learn on the mistakes by human-pre-written algorithms. Therefore, without giving AI human characteristics and emotions, there is no threat to humankind. So the question is this: Can we give robots an emotion?

Emotions
in steel

Leverhulme Centre for the Future of Intelligence is not the only AI and robotic initiative of Cambridge. Cambridge university explores whether robots should feel pain. On one side it will enhance the machine-human interaction. On the other side, it might award machine with self-surviving instinct. Pain is an important protective mechanism. "You cannot have a sensation of pain without having an emotional experience as well." At the same time, having a machine with extreme power on the streets we would like it to be aware of what's going on around it. Robot better to understand unspoken social signals like facial expression. To certain extend, we would like nursing robots to develop some level of empathy to understand patient better and make an interaction as human as possible. Can we develop a robot with feeling and emotions? So far, we do not fully understand the process of emotions in the human brain. It might be beyond our capability to program a robot to process it. It is important to address the consequences of giving machines an emotional constitute already today. This discussion might be the only way to ensure that humanity does not follow the path of dystopian future of "I, Robot".

Insight Box

Artificial Intelligence enters our life shifting societal values and businesses processes. AI is expected to substitute some part of the human force, or, at least, take a significant part of jobs and tasks. As a result, people will get more free time which will expand the demand for the entertainment sector. Simultaneously, the field of machine learning will expand. Next question humanity will have to solve is ethical issues concerning AI. The public discussion has to take an active phase already today as the change AI will bring to society will touch each and every of us.

#Artificial Intelligence #LCFI #robotics #emotions in machine #future trends

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Nowadays humanity produces twice as much data as through all the time till 2007. Existence of massive volume of structured and unstructured difficult to process data is the game changer. Big Data is a statistical instrument with potential to improve world’s operations, increase its speed, make more intelligent decisions, and, consequently, forecast the future.

Punda investigates how Big Data influences on our daily life and business environment, which obstacles does it bring and ways to overtake them.

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